The Fragrance Shop

Clothing Stores, Perfumes
Unit 20 Evesham Walk, Redditch B97 4EX
01527 906505 Directions

Ratings

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Opening Times

Monday
09:00 - 17:30
Tuesday
09:00 - 17:30
Wednesday
09:00 - 17:30
Thursday
09:00 - 17:30
Friday
09:00 - 17:30
Saturday
09:00 - 17:30
Sunday
10:30 - 16:30

Most Recent Comments

  • June 2023
    Awful customer service. Avoid at all costs. Impossible to contact by phone so multiple visits required to collect an item ordered into store. Still not arrived 4 weeks after payment and even the staff can't get hold of their own customer service. Asked to speak to a manager who the assistant had to phone, to vent my frustration... read full comment
  • April 2023
    2 weeks ago, bought 2 oerfumes, ordered another for delivery in-store, was told it'd be there in 4 days by next Wed. Went to collect on Monday - told by staff there was nothing. Bought another perfume. Got a call from store next day saying my order was there all the time; staff made a mistake, & I could come any day to... read full comment
  • February 2023
    Flawless customer service. Would highly recommend. Thanks

More Comments(21)

From The Fragrance Shop

Established in 1994, The Fragrance Shop is the UK's leading independent fragrance retailer. Showcasing over 200 leading fragrance brands, The Fragrance Shops utilises a multi-channel, customer-centric business model to achieve its overall vision of being 'first for fragrance'. Regularly awarded for excellent customer service, the company's mission is to make fragrance affordable and accessible for all, focusing on staff expertise, competitive prices and continual online and high-street presence.

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