Another bank which does not take cash tried to pay credit card bill but not did not have card with me only paying in slip or not accept
October 2023
Hi, we called into the bank today to pay your bill and the young man name. Sean helped us to get onto the Internet. This young man was very helpful. Thank you
August 2023
I had a problem with the app, l was greeted with a "can I help you"; I described my problem; I was assisted to solve my problem and walked away a very happy bunny. Hence the 5 stars
Counterless service, with our branch colleagues on hand to find the most appropriate banking method via our self-service and digital channels.We understand the importance of making our branches inclusive and accessible for everybody so we run a daily quiet hour, between 14:00 and 15:00, in all of our UK branches. This is to support customers and families with conditions such as autism, dementia and ADHD.We support the domestic abuse charity Hestia's 'UK Says No More' campaign, so you can walk into any of our branches and access a Safe Space. It will provide a safe and discrete space to reach out to friends and family, contact specialist support services, phone a helpline and start your journey to recovery.
