Staff are always friendly and helpful. I wouldn't use anywhere else. Don't ever change this branch!!! Well done to all staff from management down to the front of house staff, you are brilliant ?
January 2024
Despite Nationwide branches staying open trying to get an appointment with a human is impossible. If you work and can only get in on a Saturday, staff levels are so low they don't take appointments. They advise going online, sort of defeating having a branch in the first place. Not surprised. As a customer Nationwide... read full comment
September 2023
Great customer service, always willing to help without being pushy. Well done everyone
As a mutual, we’re owned by, and run for, the benefit of our members* – meaning we’re free to reinvest more of our profits into improving products and services. Last year alone, we paid back half a billion pounds to members through better-value current accounts, mortgages and savings accounts. And we plan to do even more. Like investing £500 million into our branches over the next five years.
Plus, our ethos is to not only look after our members and their money, but to give back to our wider communities, too. You’ll find us in one of 650+ branches across the UK, where we look forward to saying hello.
* You’re a member when you have a current account, mortgage or savings account with us.
