8AM - 10PM
Sherwood Rd7 AM - 9 PM
151-153 Stourbridge Rd6AM - 11PM
38-42 Broad St“Staff are always cheerful and helpful. The really serve the community.I collect and drop off parcels there and there is never any issues.I hope they are well looked after my the owner or the company.”
“I regularly shop in Waitrose St John's Street as I work quite locally. The staff in there are always friendly and courteous. But I feel I needed to give a positive review about a member of staff her name is Surjit. I was in doing my shop after a long day at work but hobbling because of a foot injury that was particularly troublesome. Surjit was so kind and attentive, she came up to me and asked if she could help in anyway and actually took time to listen to me, help me with my shopping - a rare occurrence in many supermarkets, these days your lucky if you can find an assistant. Since then when ever I have been into the store and she is on, she always asks if I'm okay and has a wave or smile for me if she's busy. So high praise to Waitrose and Surjit for showing human kindness, thank you!”
7AM - 10PM
133 Golden Cross Ln“I had a huge order on express delivery and unfortunately half my order didn't get collected. I called in a panic and was told my refund will get investigated due to being a large amount. About 10 minutes later a wonderful woman called me from the store and delivered my food once she finished her shift. The staff are amazing and I can't thank them enough for everything they have done for me today.”
6AM - 11PM
Buntsford Park Rd“Obviously it depends on what time you visit a store, but I have never found this store to be too busy. I have visited many times early evening and been in and out in no time. It’s a reasonably large store and I’ve not experienced any issues. Large car park with a convent costa outlet”
“A colleague called Lyndsey provided a superb level of customer service when I had an issue , considering she was obviously under pressure working stock she didn't have a problem going out her way for me.Always smiling, lights the place up. Perfect experience.”