My Elderly Mother visited recently to open a 'definitely not online' account ! She said that the staff were excellent and really helpful. This was a view shared bu some of her elderly friends who have also has good experiences here
When visiting a YBS branch please make sure there’s enough space to allow two metres between you and any other person; this may mean waiting outside until other customers leave. We also ask that you wear a face covering to help us keep our customers and colleagues safe.
