lady hung up the phone on me when i was enquiring about insurance???
July 2024
Didn’t get any help. Instead I was given a business card to call the number to sort my things and a rude treatment from a young bank representative.
July 2024
Unfortunately had to go into this branch as the main one in Leeds on Headrow is now closed. Trying to trace an old savings account with them. Cashier was rather rude and dismissive of my enquiry. So glad I don't bank with them anymore. Clearly, all the staff in this branch are miserable and unhelpful looking at the the... read full comment
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