I Had concerns about my online account spoke to your colleague Courtney she was a credit to your branch calm professional and reassuringI did say that I usually use the Ossett branch but was very impressed will now make Dewsbury my preferred branchThank you Courtney
November 2022
Spent a very pleasant, productive and profitable hour with Charlotte sorting out our YBS accounts. She was efficient and knowledgeable and a nice person to talk to.
July 2022
Charlotte who is a customer consultant at UBS opened my baby's first account and provided exceptional customer service.
When visiting a YBS branch please make sure there’s enough space to allow two metres between you and any other person; this may mean waiting outside until other customers leave. We also ask that you wear a face covering to help us keep our customers and colleagues safe.
