Went to take a Quilt cover back this afternoon to Customer Services was met by a very rude member of staff firstly accusing me that I had opened the package which I hadn't don't think I'll be going back and spending more money . Very unpleasant lady and experience.
March 2024
Ended up getting charged for someone else's price check. Went back and had to wait 30 mins for them to check cctv to prove I hadn't purchased the item they had charged me for. When I called to sort it out, when they answered, 3 days later very rude on the fone. I'll stick to ordering online.
March 2024
Very bad experience. Poor costumer service and rude. Manager simply don't care!
The Range is now the fastest growing retailer in the UK. With over 200 stores nationwide, we stock more than 65,000 products across 16 different departments, from Homewares and Furniture to DIY and Art Supplies.
Our ethos has always been to bring our customers great quality products at the most competitive prices, drawing together everything you need for a beautiful home.
