Had my first encounter with PMG today and I cannot fault them. We have recently moved to the area. I needed to speak to a doctor and filled in the e consult form. Within an hour and half I received a phone call with a face to face appointment. The staff were very lovely. Very friendly and very accommodating not only to... read full comment
April 2023
Saw a doc over 3 months ago at the practice explained I was paying privately to see an osteopath. Eventually had an X-ray which a receptionist told me was marked abnormal needs doc appointment. Doc didn’t ring me, text me saying she’ll put me forward for physio on NHS. Unbelievable obviously didn’t read my notes.... read full comment
January 2023
Appalling service, cancelled an appointment that I had waited for for 3 weeks, via text message to “ call back in Jan”. When I robustly complained they advised to register elsewhere if not satisfied. Practice Managers customer service skills non existent. I am being generous with 2 stars.