Absolutely dreadful, do not & I mean DO NOT come here. It amazes me how the staff can have such awful attitude and manners towards the general population. Wish I could give negative stars. Manager shouldn't have their job. Disrespectful & unorganised.
April 2023
Closes everyday at 3pm! This is not customer service. Wasted trip and parking costs of course.
November 2022
Attempting to add a person for joint account . Went into branch, told to make an appointment, then told by counter we could just bring in proof and form.Came back in special trip with all details .... told not possible in branch. Unbelievable. Had to copy and send off all details. Several weeks nothing. Rang up, no-one... read full comment
Santander is a large retail and commercial bank. We have in the region of 14 million UK customers and are a wholly-owned subsidiary of the major global bank, Banco Santander.We offer current accounts, credit cards, savings, mortgages, insurance and investments alongside business, corporate and private banking services.