Visited the Chichester Branch 8/6/23. Lawrence couldn't have been more helpful! He Solved all our problems quickly and effectively. We would have been a bit stuck without him. 5* customer service
April 2023
Gold-standard customer service!I would just like to praise the gold-standard customer service that my husband and l received from Laurence Talman at HSBC Chichester last Friday, 21st April 2023.We had called in to enquire about opening a joint bank account and Laurence took us aside and completed all of the admin required.He... read full comment
February 2023
I’ve recently had a brilliant experience with Laurence. He was highly professional and managed to change the details on my account with no problems, although, I had not booked an appointment. He went above and beyond to make myself comfortable throughout and he really is a credit to Chichester HSBC. I had to change my... read full comment
Counterless service, with our branch colleagues on hand to find the most appropriate banking method via our self-service and digital channels.
We understand the importance of making our branches inclusive and accessible for everybody so we run a daily quiet hour, between 14:00 and 15:00, in all of our UK branches. This is to support customers and families with conditions such as autism, dementia and ADHD.
We support the domestic abuse charity Hestia's 'UK Says No More' campaign, so you can walk into any of our branches and access a Safe Space. It will provide a safe and discrete space to reach out to friends and family, contact specialist support services, phone a helpline and start your journey to recovery.
