I went to the store today to ask for a replacement SIM card because I lost mine this morning with my phone. However, I was told that I could do it over the phone and that the system was down. They didn’t really bother to help. So, I went to another Vodafone store afterward and got the SIM card straight away. Three employees... read full comment
February 2024
I completed an online upgrade for a new phone and I was in store to pick it up. I brought all the documents they asked for. I spent over 40 minutes in the store, during which they treated me very bad like a scammer,they asked the same questions 3-4 times and passed me from one office to another. In the end they told me... read full comment
Visit us in 29b New Square West Bromwich to speak to one of our in Store team, or call our Customer service team on 0333 304 0191, when in store you can browse our deals on mobile phones, tablets and laptops, home broadband, and SIM only deals for personal and business use. Through our award-winning network you’ll get 24/7 customer service and exciting rewards through our VeryMe loyalty scheme.