Poor customer service, which seems to have deteriorated even more over the years! Whenever you go there, never more than two or three staff working . They are extremely slow, rude, and unattentive. Compared to other branches, it's embarrassing. I don't think this branch has a general manager
February 2023
NatWest West Bromwich branch has to be one of the worst banks for customer service in this town.\\n\\nWith the exception of a couple of members of staff, the rest are unhelpful \\u0026 lack professionalism.\\n\\nLast month, I was there to undertake some banking on behalf of a relative and I could see and hear a member of... read full comment
Welcome to NatWest Lyng. We offer a wide range of personal banking products that include bank accounts, mortgages, credit cards, loans and more. Alongside our extensive range of banking services, we offer businesses specialist sector knowledge in areas such as manufacturing and technology, as well as access to specialist entrepreneurial support. We champion potential and seek to create a better future. Visit our branch where our staff are ready to help you with any banking queries you may have, or you can find out more by visiting our website. Tomorrow begins today.
