HSBC
ATMs,
Banks
328 High St, West Bromwich B70 8DJ
Most Recent Comments
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July 2023
Its a wonderful customer service,I was very pleased how staff dealt with me.Thanks, especially Naila
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March 2023
Very abrupt staff member, not helpful, first time going into store since they changed it, should of explained how and what we should do, was made to feel like a fool! Will never go back into that branch. Terrible customer service!!!!!
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December 2022
The customer service I have received today has been wonderful thanks to a man called Arvi and his apprentice. Every query I had got resolved even after the branch was closed to the public. I felt looked after. I don’t have a HSBC account I am managing someone else’s - things can get tricky with these things. It helps...
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More Comments(30)
From HSBC
Counterless service, with our branch colleagues on hand to find the most appropriate banking method via our self-service and digital channels.
We understand the importance of making our branches inclusive and accessible for everybody so we run a daily quiet hour, between 14:00 and 15:00, in all of our UK branches. This is to support customers and families with conditions such as autism, dementia and ADHD.
We support the domestic abuse charity Hestia's 'UK Says No More' campaign, so you can walk into any of our branches and access a Safe Space. It will provide a safe and discrete space to reach out to friends and family, contact specialist support services, phone a helpline and start your journey to recovery.
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