very unhelpful staff waited about 30 minutes to be seen just to be told to go online to sort my issue, i would say they need some customer service training, very miserable young girl on her own with a guy popping his head from the back every now and then i will not be going in there again
August 2024
This place is rubbish, nobody ever available to help,they just put there hands up and say they are busy,I will not renew my contract with Vodafone again it's rubbish,customer service is a joke,just like the whole company this is rubbish,go to EE they are very welcoming,avoid this at all costs this store is rubbish.
Visit us in 37-39 Park Street Walsall to speak to one of our in Store team, or call our Customer service team on 0333 304 0191, when in store you can browse our deals on mobile phones, tablets and laptops, home broadband, and SIM only deals for personal and business use. Through our award-winning network you’ll get 24/7 customer service and exciting rewards through our VeryMe loyalty scheme.
