Not many staff on, two machines out of order and other lady behind desk was clearly just having a gossip. Didn’t send me a new card so now it was out of date.
September 2022
Very underwhelming customer service, the good old days when they stayed open till 3pm for people that have to work on Saturdays
January 2022
Excellent service from NatWest spent an hour helping me do various transfers and transactions safely.
Welcome to NatWest Birchills. We offer a wide range of personal banking products that include bank accounts, mortgages, credit cards, loans and more. Alongside our extensive range of banking services, we offer businesses specialist sector knowledge in areas such as manufacturing and technology, as well as access to specialist entrepreneurial support. We champion potential and seek to create a better future. Visit our branch where our staff are ready to help you with any banking queries you may have, or you can find out more by visiting our website. Tomorrow begins today.