Over the last year I've been in to hays to inquire about holidays advertised in there window. None of the 4 holidays on 4 separate occasions were available and tried to sell me others.
June 2023
We booked a Hays package offer to Italy after seeing it advertised on Facebook in July 2022 that included 3 nights at a 4 star hotel in Sorrento and 7 nights at a 4 Star on the Amalfi Coast. We arrived in Naples yesterday evening after a delayed flight with Tui, to be told by a Tui rep that we can no longer stay at the... read full comment
May 2023
Really disappointed with device wouldn’t book again been misled on numerous occasions unprofessional staff & very disappointed
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