The store manager here is extremely rude, I didn’t get her name but will never deal with her again. Or I won’t ever purchase from this store. She has a vile attitude and won’t let you return a faulty item. She needs some basic customer service training before being allowed to be a manager! When being served by her... read full comment
Established in 1994, The Fragrance Shop is the UK's leading independent fragrance retailer. Showcasing over 200 leading fragrance brands, The Fragrance Shops utilises a multi-channel, customer-centric business model to achieve its overall vision of being 'first for fragrance'. Regularly awarded for excellent customer service, the company's mission is to make fragrance affordable and accessible for all, focusing on staff expertise, competitive prices and continual online and high-street presence.
