Generally all staff are friendly and helpful apart from a rude and dishonest manager who point blank lied to my face. If you have the choice and want a pleasant experience choosing another branch may be wise.
October 2023
Impossible to speak to a Human or get answers on Q&A. Impossible to reach anyone Email. Impossible also what has happened to Banking all I want is an appointment at the Sutton Coldfield Branch
October 2023
Fantastic service today from Anne. Really friendly and professional dealing with a complex transfer. Most high street banks treat customers as a nuisance but Anne was the complete opposite. Thank you!
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