I am a NW customer at a different branch but went into mom's Solihull branch with her after my dad passed away. We had so many queries and problems. The staff were wonderful. Initially served by a young lady on the desk (very helpful and polite), we were then helped by a lady named Sarah. She was fantastic, sorted all our... read full comment
April 2023
Went into NatWest this morning regarding a problem I have trying to transfer money to another a/c with them. Given a phone number by the receptionist, which transpires it is for home, or travel insurance! Absolutely useless, appalling customer service.
February 2023
I lost my debit card. I called nat West and told the operator. She told me my card had been cancelled and she had ordered me a replacement. 7 days later l went into my branch only to be told my. card had not been cancelled or a new one ordered.
Welcome to NatWest Solihull. We offer a wide range of personal banking products that include bank accounts, mortgages, credit cards, loans and more. Alongside our extensive range of banking services, we offer businesses specialist sector knowledge in areas such as manufacturing and technology, as well as access to specialist entrepreneurial support. We champion potential and seek to create a better future. Visit our branch where our staff are ready to help you with any banking queries you may have, or you can find out more by visiting our website. Tomorrow begins today.
