Exceptional customer service from the staff. I would like to thank Henry, Chloe and Jo for setting an example of how to apply good ethics in a workplace.I believe a few staff in the lloyds acocks green branch would benefit from observing the staff at the solihull and take note on how to support customers and uphold the... read full comment
December 2023
Pay some money in to my account on the 24/11/23 and I when to the counter and the lady was very rude and said to me that they can't pay money in no more that the counterI explain to her that the machine wasn't accepting it at santander as the money was all folded up and creast she then when on to say that they have different... read full comment
August 2023
I am not impressed by the online new customer account service , as we tried multiple times on photo information which kept getting denied. Then calling customer services and getting cut off after a couple of minutes is a joke
Lloyds Bank is proud to serve the people, businesses and communities of Britain. Lloyds Bank is one of the UK’s leading retail and commercial banks, with high-street branches, award-winning online, mobile and telephone banking services.
To find out what accessibility services are available in your local branch, search for it in our branch finder.
