The opening hours are completely deficient and on a Saturday are just ridiculous. Always a queue, staff pretty indifferent / don't seem to care much
December 2023
Not my usual branch but have visited twice in the last 3 months. Queue goes to the door. Under staffed and staff dawdle badly. They are polite and the branch is clean hence the 2 stars. Everything else is a let down. Systems are slow and so are staff and can't figure the management system out if there is one.
September 2023
I visited the Halifax Bank at 9am today. One cashier serving. Another appeared 5 minutes later. After a wait of 15 minutes, I asked one of the cashier's (whose attitude was somewhat indifferent) to speak to a member of staff at the help desk. Her reply was "There's no one available" and continued with her work. Both Shocking,... read full comment
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