Card factory is usually my go to because it's great value for money but I especially wanted to do a review on this occasion due to the excellent customer service given by Luke. His positive and friendly energy was infectious and having a slight wait in the shop due to a sudden influx of customers and lack of staff, it wasn't... read full comment
January 2025
I recently visited Card Factory and had a wonderful experience thanks to two staff members, Ella and Luke. Ella was incredibly helpful and attentive, making my shopping experience enjoyable. Luke was equally friendly and knowledgeable. Left the store extremely satisfied
July 2024
Fantastic customer service from Simran and Luke today, sorting my balloons at closing time for my 13 year old son for his birthday tomorrow. Thank you so much Hayley
