Tried to open an account. The reg form ask for a contact telephone number, I gave my mobile number. Then it requested a an alternative contact number that couldn't be a mobile number. I don't have a landline! In this day and age this is quite common? I'll just have to put my money elsewhere!
February 2024
I asked to transfer in an isa; they only transferred half; then they cancelled the application to transfers-in which they generated but blamed my current provider. Awful customer service, awful administration.
February 2024
Do not use Shawbrook Bank for bridging loans, they have little clue in regards to this. The idea of people using bridging loans is to fast track lending, however, Shawbrook does not understand the concept of this. We applied a bridge against our unemcumbered property worth £540k, Shawbrook dragged their heels and prolonged... read full comment