Excellent help and service from Kasia who went that extra mile to ensure customer satisfaction and fulfilled her promise to deliver our purchase next day to our local Next store. Great employee.
February 2024
A tale of two halves. Asked a male staff member about the returns policy, got a very rude and abrupt answer with a raised voice. Really shook me.Went downstairs and spoke to a female manager wearing a black jacket. She was MUCH more helpful and apologetic for her rude colleague.
January 2024
Amazing customer experience. I went in to the store on 29/12/23, the guys up stairs were great. If I could I would give you 12 stars. ??
