Went in with issues with my telephone banking and they weny above and beyond to help , they were patient when i was clearly frustrated jasmine especially was awesome beautiful and helpful and everything in between
June 2022
Soon as you walk into this bank a team member will approach You. I find this annoying to be honest. You can’t just walk in and queue you need to scan a QR code and fill out a a small form online before you’re given your position in the queue on your phone . It’s really annoying and long to be using my phone to get... read full comment
March 2022
Turned up at 9.35 as branch opens at 9.30. Watched the whole branch having an open floor meeting through the glass doors but they refused to open up. They just looked at me almost smugly.\\nTook zero effort to open up on time, zero to acknowledge a customer and showed complete disdain for myself and another guy waiting... read full comment