I'm definitally going back to this specific Nando's because of the great service! My food was cold, but I didn't say anying because I was hungry. A staff member asked how the food was, and I said it was cold but that's okay and that I don't want to bother the kitchen staff with it. They insisted on compensating me... read full comment
December 2024
I had an amazing experience at the mailbox Nando’s . We were served by Iman who was exceptionally helpful and polite and made us feel so welcome. She offered the children’s some colouring to keep them busy, She went above and beyond and she’s an absolute credit to the team.
December 2024
Really poor service, food was cold and was ignored when asked for a takeaway box to take my sons meal with us
Kid-friendliness: Not as child friendly as other Nando’s, didn’t even offer the drawing paper let alone the crayons… which may have been more edible than the cold food served
Fancy a Nando’s, Birmingham? You’re in luck. Get our legendary, flame-grilled PERi-PERi for lunch or dinner at Nando’s Birmingham - Mailbox. Find us in the shopping centre. We’re a five-minute walk from New Street station. Open for Eat-in, Collect and Delivery, we’ve got you whatever your plans.