Went into branch today for assistance with a rollover of 2Fixed Rate Bonds.We were unable to arrange an appointment as the diary was full so the enquiry member of staffConsulted the manager to confirm we would still be entitled to our preferential rate.The Manager was less than helpful and made a statement which I found... read full comment
February 2024
No problem paying in money said was having problems purchasing online was told I had to go to other person. Went to her was not interested she started to talk to customer behind me. Absolutely disgusred
January 2024
The staff are very helpful and professional.On one occasion, my card and cash got stuck in the deposit machine. The member of staff that assisted me, whose name I didn’t get, immediately went to retrieve my card and cash from the machine. I was really impressed at the efficient and professional service.
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