Really rude staff can’t believe how they talk to clients I had really bad experience with Harborne branch I speak to the manager and she really disrespectful to me and messed up my account going to leave Lloyds bank I was 8 years with Lloyds
October 2023
They should train their staff to be more professional. The young black lady who handled my case wasn't pleasant, spoke to me in a rude sort of tone. That's not how a professional banker should talk to a customer. She even kept taking my phone from my hand to check the app, instead of asking me to give it to her. I was glad... read full comment
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