HSBC
Banks
130 New St, Birmingham B2 4JU
Most Recent Comments
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October 2023
Genuinely the worst customer experience I have had in a branch. Waited almost 3 hours just to have some minor details updated. If you can go elsewhere do it.
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October 2023
Superb customer service at the front desk. These guys know their business and found a workaround for my issue which I thought would be intractable. Thank you so much.
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October 2023
Worst customer service. They won’t take in account upgrading on a saturday at 11 am saying they are closing at 1pm! They plan to stop work 2 hours before since its weekend. Its a shame fora big bank to show poor customer service.
More Comments(51)
From HSBC
Support for all your simple or complex banking needs, with access to a counter service (Mon-Fri only), branch colleagues and specialists on site
We understand the importance of making our branches inclusive and accessible for everybody so we run a daily quiet hour, between 14:00 and 15:00, in all of our UK branches. This is to support customers and families with conditions such as autism, dementia and ADHD.
We support the domestic abuse charity Hestia's 'UK Says No More' campaign, so you can walk into any of our branches and access a Safe Space. It will provide a safe and discrete space to reach out to friends and family, contact specialist support services, phone a helpline and start your journey to recovery.
Nearest HSBC Stores
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