The staff must be exhausted working such long hours no wonder why they have no energy to smile and just grunt at you. Their skills in communication are second to none, choosing not to verbally speak but instead huff, tutt and role their eyes. Their training in this area must have been very taxing. I would recommend increasing... read full comment
October 2024
Unable to visit in branch I have rang Halifax numerous times only to have the call disconnected. Unfortunately the banking app does not have the answer to everything so pointless messaging them online. Absolutely ridiculous
Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone. To find out what accessibility services are available in your local branch, search for it in our branch finder.
