Can't contact anyone from DHL parcel via phone or via FacebookTerrible service
October 2023
Came here to collect my parcel. Although being the also customer at 8:30 in the morning; approximately 7,8 staff members just literally walked past; no one even asked why I was standing at the counter or if the receptionist was coming.After a short time; a young lady came and took my details. She said she would reschedule... read full comment
September 2023
Ordered a tv, not only did they misplace the tv but the karen of a supervisor was abrasive and unapologetic, and refused to take responsibility for her subordinates, which is insane since that’s literally her job. She also refused to offer any solutions except to ‘talk with customer care’. She was insulting and kept... read full comment
Part of the DHL Group, DHL eCommerce is one of the UK's leading delivery specialists, connecting retailers with customers across the UK, Europe and around the world. With a national network of more than 50 sites and 2,000 vehicles, we provide convenient delivery choices which fit in to the busy lifestyles of consumers. Download our app to never miss a delivery again. Excellence. Simply Delivered.