Very rude and unhelpful staff. There appeared to be an issue with the app. It appeared that they wanted to blame you and charge you extra. There was no apology for the inconvenience just extreme rudeness. You need to look at how your staff communicate and treat customers especially when it is in a hospital. I work as a... read full comment
October 2024
This review is mainly applied to the service on Sunday 05-Oct. Just to be clear, it is to the kiosk by the information desk rather than the one in the canteen.
As a hospitality in the hospital, we don't expect much of “cusomer service“. However, based on the "not-too-high" expectations, the lady's attitude is... read full comment
June 2024
When I pay almost £5 for a flat white I expect top quality coffee. What I got was a bucket of a hot brown liquid whose coffee taste was obliterated by far too much scalding hot milk. Obviously not a hint of microfoam produced by the poorly trained children who produced this sad excuse for a flat white (yes it took 2 and... read full comment
