Wonderful staff but completely understaffed felt so sorry for the 2 guys place is very dirty love the coffe and staff but impossible for how busy it is for them 2 keep it clean absolutely disgusting Nero you make enough money get more staff before your reported health and hygiene !
January 2025
Left us standing at the counter for almost 10 minutes whilst they had a chat and did the cleaning.Brought food to table and didn't speak or respond even we said Thank you.Customer came in with a dog that smelled not a good experience 2 coffees 2 sandwiches and a teacake over £20 and we had a money off voucher so pricey... read full comment
December 2024
Great service lovely staff. Food and drinks are always consistent. Lovely cosy welcoming atmosphere.