Ordered a sewing machine, wanted to return it so I went to the lady and showed her the receipt, the first one we showed was the one for us to go and collect it. The lady said we can’t return it as it’s been more than a month but we bought it on the 30th of Jan and today is the 5th of Feb. We looked for our other receipt... read full comment
February 2024
Needed to exchange a faulty unusable item, but paid cash and can't find the receipt, staff acknowledged that it was from Argos but flatly refused to help. I now have a £35.00 item I cannot use or exchange. Appalling as it is clearly from there and not fit for purpose, also have a disappointed six year old as it was her... read full comment
December 2023
First time I've had an issue with a product from Argos and it resulted in the worst customer service experience ever. Store manager literally refused to take the product back and offer an exchange as per Argos policy. They wouldn't even accept a phone call from their head office to help address the issue, and claimed it's... read full comment
