Absolutely disgusted with the way one of the assistants spoke to an elderly lady. The elderly lady asked nicely if the counter was open, she was very rudely told “yes I’m working on the counter but I’m busy with a customer youll just have to wait and be patient “ !! This elderly customer was clearly in pain and... read full comment
August 2023
Left messages after messages for a adviser to call me back on her direct number for opening a account for my 15 year old son. Never replied back to me and when you ring bank and finally get intouch they hang up very rude and now will not bother and will go else where
August 2023
Impossible to contact. Seriously thinking of changing bank
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