The staff is rude, not helpfull and actually make trouble for the money transfer.
October 2023
Really rather poor customer service, rude, unhelpful, ill-informed. Attended to complete the process of opening a bank account, the "customer service advisor" was frustrated that I hadn't completed the process online, stated that I needed to upload my documents online, then advised that an in-branch appointment would take... read full comment
February 2022
Suppose it’s ok ! Never really busy - staff are polite- can’t see this branch staying for much longer
Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone.
To find out what accessibility services are available in your local branch, search for it in our branch finder.
