Very poor customer service. I recently took in a script from the adjacent surgery, and they were unable to fill the most important item. They promised to provide this item quickly and would text me. Five days later, not having heard from them, I called. After being left on hold for a long time, I was told they didn’t... read full comment
July 2023
Usually a long wait to pick up prescriptions even when ordered well in advance
February 2023
The worst chemist I have stepped into!Never got the medication. Extremely long waiting times and terrible customer service.Avoid at all cost!
We’ve been helping customers in our local pharmacies for over 70 years. To reduce the time you have to spend waiting for your prescription, we’ve redesigned our dispensing process and introduced new stock monitoring measures. These changes also mean our pharmacists have more time to answer questions and offer support and advice, saving you a trip to the doctor.
We also offer a range of services in our community pharmacies, from flu jabs to stop smoking support. The services we offer vary between stores, so check our pharmacy finder to see what’s available at your local Well.