I visited the bank on Saturday as this is one of the HSBC branches that open on Saturday. This branch is far away from my residence, but I get the best customer care from this branch. I entered the bank but could not locate where I should go to get the service I was supposed to get. Sham came to help me, and he took me... read full comment
March 2022
Visited the bank today to use the coin machine .First time I have been inside this stunning building .Gareth dealt with us and showed us how to use the machine .A polite and charming young man.A credit to the bank?
December 2021
1) Very poor opening times2) Not business friendly3) If you want to deposit money before 9.30am forget it.4) Been with this bank over 30 years - time for a possible changeMy Business Rating - POOR
Counterless service, with our branch colleagues on hand to find the most appropriate banking method via our self-service and digital channels.
We understand the importance of making our branches inclusive and accessible for everybody so we run a daily quiet hour, between 14:00 and 15:00, in all of our UK branches. This is to support customers and families with conditions such as autism, dementia and ADHD.
We support the domestic abuse charity Hestia's 'UK Says No More' campaign, so you can walk into any of our branches and access a Safe Space. It will provide a safe and discrete space to reach out to friends and family, contact specialist support services, phone a helpline and start your journey to recovery.
