Shocking, Simply Shocking.... Customer Service Staff Needs Training.... wife came in Saturday 3rd February to upgrade, upgrade was confirmed and had to go back Sunday when phone was due in, customer services said they would phone when in stock... wife had the tracking number and it shows the phone has been delivered to... read full comment
January 2024
Absolutely disgusting customer service. Was waiting over half hour to be seen and was not even acknowledged once or even apologised for the wait. Multiple people were waiting as well who walked out in disgust due to waiting so long. We Ended up walking out and no one even batted an eyelid. Lack of staff in the shop speaks... read full comment
EE, part of the BT Group, is the largest and most advanced digital communications company in Britain, delivering mobile and fixed communications services. Our EE shop located on South Walk, Cwmbran offers a great range of mobile phones, tablets, broadband and SIM only deals for personal and business use.