Always pleasant staff at Hotel Chocolat , I mainly order online but for my annual trip to Cardiff for the Speedway always have a visit and the staff are always friendly ?
August 2024
Well it's chocolate. What's not to like? So if you sign up as a new customer you get 15% off everything and then if you have the VIP card you get 20% off drinks...... So realistically you'd be a fool to play full price.....
July 2024
This review is for Sunday 30 June 2024.
The website showed the shop as being open till 5pm. At just before 4:25 pm, I and five children entered and asked for ice cream. We were told the cafe was closed.
We took this at face value. We looked around a bit, decided to go to Swoon Gelato, and just before we left,... read full comment
Tucked away in St David’s Arcade, our Cardiff branch offers a welcoming haven for cacao lovers. Featuring both our boutique chocolate shop and a cosy café, it’s the perfect place to visit as you explore the city centre. Here, you’ll be greeted by friendly and knowledgeable staff who can guide you through our collection — from our handy-sized Selectors to our classic chocolate boxes and generous hampers. With something for every occasion, you’re sure to find the perfect gift or little self-care treat. After browsing, take a moment to experience our indulgent hot chocolate as you watch the hustle and bustle of Cardiff pass by. As with all our products, our hot chocolate is made with ethically sourced cacao and only the finest ingredients.
