I don't Bank with them, however, the advisors have been amazing in their understanding of my mothers condition & I recommend them alongside Santander for Bank of the year
December 2023
Came in at 12 asked for 5 years of bank statements, the man at the store front who helped me (who's name I have forgotten, sorry), found the bank statements from my closed account and got them all printed off within 10 minutes. Perfect service. Really helped me out.
October 2023
I went to the Branch to deposit . Due to the Lack of its staff training and knowledge I was told by staff named Hamid to take the deposit else where or close the account as they didn't know what to do.I asked for the details in order to make a complaint to the HO about the issues. I felt like they were covering up and they... read full comment
Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone.
To find out what accessibility services are available in your local branch, search for it in our branch finder.