This is actually the costa in link retail off Newport rd Cardiff but doesn’t seem to be on trip advisor. This is the 2nd time I’ve gone there and had lukewarm tea - I go there to meet a friend with a disability as he likes the accessibility from the car park but the tea is awful. Why can’t they boil the water?
November 2023
Disgusted by the behaviour of the staff member Joe today. He was nothing but rude and seemed to have an attitude towards us from the start. He carelessly put our toasties in to be heated to which they fell apart as he was just so aggressive with them. Joe’s manor and attitude has really ruined our experience with this... read full comment
October 2023
We visited Costa today whilst visiting our son in Cardiff. We were appalled! The staff were inept and one of them was abrupt and had a defensive attitude. The general appearance of the cafe was grubby; floors and tables unkept and dirty, nothing cleared or cleaned away. The toilets were disgusting, excrement down the outside... read full comment
