Staff are a total nightmare seen 4 members of staff including the Manager and everyone of them gave me a different story of why I had been sold 2 SIM cards for one phone. Disgraceful miss-selling. All they did was give me 02 contact details. 1 hour and 15 minutes on the phone to head office put this right. I would not recommend... read full comment
March 2024
Totally disappointed and disgusted by O2 in general,but the staff in Galleries shop are a total shame.Have been trying since end of January to sort out my problem,which was caused by them and nothing.As long as they trapp you in the shop to give you a Better Deal and lie to you that is going to work is fine by them.The... read full comment
Pop in to O2 Shop Washington and check out our award-winning O2 Refresh contracts, giving you more flexibility and more ways to make your plan perfect for you. Don’t worry if you want to go contract free, you’ll still get plenty of perks. Perks like earning cash back when you top up with O2 Rewards. And the brightest bits of O2, like tickets to see some of the biggest acts in town, 48 hours before general release with Priority. We’re here whenever you need us. Whether you want advice on the latest gadgets or help setting up your new device. Plus, grab great deals and special offers on the latest devices like iPhone 13 and much more.