Prescription amount error between surgery and boots so had to go collect my prescription in 2 lots, the pharmacist acknowledged all this but still forced me to pay for 2 prescriptions so ended up paying £20 for a few tablets. Greedy and bad customer service.
April 2024
Absolutely terrible customer service. Staff were super unhelpful and cant help with my needs. There were some staff who noticed me when I was lining up for a long time, but they ignored me and were just doing random things that can be put aside first. One staff refused to serve me and just PRETENDED that she just noticed... read full comment
