Just not good from start to finish. Went in and asked about upgrading my phone and what the deals were. Was told I had to wait 10 minutes before seeing someone but actually waited for about half an hour. Finally sat down and was told I was getting a good deal with trading my phone in and was quoted £90 a month with an... read full comment
February 2024
Absolute garbage customer serviceInstead of resolving and listening they just try to flog new device or tariff and don’t have required devices eitherWith limited access and learnt script robots not making any impressionIt is easier and better to talk to their call centre in Durban ( South Africa ) where people are much... read full comment
Visit us in 54 Russell Way Intu Metrocentre Gateshead to speak to one of our in Store team, or call our Customer service team on 0333 304 0191, when in store you can browse our deals on mobile phones, tablets and laptops, home broadband, and SIM only deals for personal and business use. Through our award-winning network you’ll get 24/7 customer service and exciting rewards through our VeryMe loyalty scheme.
