Myself and my daughter Chloe were served by Tracey today and were really happy with the service she provided. She has a great knowledge of the perfumes and was really helpful.
September 2023
Very good customer service, very friendly and helpful staff
Established in 1994, The Fragrance Shop is the UK's leading independent fragrance retailer. Showcasing over 200 leading fragrance brands, The Fragrance Shops utilises a multi-channel, customer-centric business model to achieve its overall vision of being 'first for fragrance'. Regularly awarded for excellent customer service, the company's mission is to make fragrance affordable and accessible for all, focusing on staff expertise, competitive prices and continual online and high-street presence.