Just called into WH Smith's Leatherhead. The store has new lighting so it's nice and bright, and was also lovely and warm. It is very well stocked with great range of books, magazines, games, toys and all types of stationery. Friendly, helpful staff as well. I'd recommend it!
September 2021
Really bad customer service;Dark - no sufficient lighting?!? Very strange are they broken is the lighting like this for a reason? You can’t actually look at products -this must affect your sales.Staff: Rude, unhelpfulOnce I walked in and there was nobody around.I walked to the back of the shop and there was one lady stocking... read full comment
August 2021
I think, they need to change the staff to more friendlier people. We were asking for help and the lady didn't listen to our problem,because we accidentally scanned a item twice and instead of listen she pressed pay and Finish and we had to pay more then what it actually costed. The Lady was rude.
