Very kind and helpful staff. A nice chap offered to carry my shopping to the car as he could see I had hurt my back. Very thoughtful and a lovely gesture. Thank you
July 2024
Appalling service and not expected in a Waitrose store. Self checkout was busy with a queue blocking an aisle in this tiny store and the one and only manned counter refused to serve anyone saying it was for trolley users only, despite there not being anyone with a trolley as you couldn’t actually get around the store... read full comment
July 2024
Staff desperately need training on how to deal with individuals who are SEN. When I was in there I had a member of staff completely ignore me, and instead spoke directly to my autistic 6 year old, who was at the time having an autistic meltdown, telling him that, if he “didn’t behave, they would call the police”.... read full comment
A British chain of supermarkets, specialising in fresh organic produce and quality groceries including own-brand items. At Waitrose & Partners, it is the people who make the difference. Visit our website or your local branch to explore a world of fine food and drinks, household staples and toiletries.
