I'm 66 years old and spent thousands in Costa over the years. The staff here INSIST that I have to have to have a lid on a takeaway cup that I'm drinking in store. I asked not to have a lid and Brittany then said if I don't like it I can go else where. I think that's very rude and not in line with Costa policy's. I... read full comment
March 2025
Booked online . No communication by staff , our order was just dumped on the collection point and our name wasn’t called . Luckily my husband it there . Coffee had no taste baring in mind it was a caramel latte and there was no sauce in our wraps although it was in the description . Miserable staff with no personality... read full comment
March 2025
I am a regular customer, and unfortunately, I have to highlight the cleanliness is not great, especially when the manager is not around and because I have been noticing this happening often. Got in today, half of tables available, the waiter was collecting dishes from tables. I sat at one of the tables, which was dirty,... read full comment
